Banking in China is not always easy. Customers opening an account at one branch are often restricted to using that particular location for any transaction more complicated than a deposit or a withdrawal.
But Chinese banks are investing to change this fact. According to a recent report from banking consultancy Celent, spending on technology is on track to reach $11.3 billion by 2011 -- and most of that is focused on improving services for their customers. Approximately 37% of the investment is going towards new systems.
The information infrastructure at China's four large state-owned banks is very mature and every bank has its own technology team, wrote Zhang Hua, analyst at Celent and author of...
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