Hong Kong's Mandatory Provident Fund MPF scheme has been humming along for over a year now, but it faces a number of problems, including efforts by the government to scale it back in the face of economic recession, as well as consolidation among service providers and ongoing struggles to better educate members about how it all works.
Gain Miles is a Hong Kong insurance broker that branched out into consulting companies about MPF as the programme was drawn up five years ago. Gloria Siu, director and general manager, says the firm's customer base spans all sectors of Hong Kong's economy, but most are SMEs with staff sizes of 100-500, although she also advises some...