The office of Brian Boisvenue, president and CEO at OUB Manulife in Singapore, has a long interior window covered with strings of paper cut outs shaped as people. There is row after row, and then a large gap, and then, in the middle of a glass pane, a solitary pink little person.
That's my target this year - 500 new sales agents, Boisvenue says. Today we've got 360 agents. Within three years we'll have a thousand.
The joint venture between Manulife and OUB now acquired by rival banking group UOB has been around since the mid-1980s. We had been known as a professional and profitable company but we had not been concerned about...