You are the CEO of a bricks and mortar trading company with a turnover in excess of HK$50 million. It has been in existence for many years. You have an excellent customer base and correspondingly a strong market position. You cannot afford to risk your reputation.
You and your management team have been considering the benefits and pitfalls of online trading but you keep hearing of the number of ebusiness related projects that fail at an alarming rate. You keep asking yourself, Why After all, you know that everyone starts out with good intentions.
Whenever organizations embark on new projects, the sponsors and stakeholders expect management and the project team to...