The office of the CEO of Alibaba.com, Jack Ma, is in a nondescript, medium -rise building, the group's operational headquarters in Hangzhoug. Located in a rough-and-ready commercial part of the city, it nevertheless seems to suit the unpretentious style of its 40-year old chairman and founder.
The first thing you notice about Ma is that he has an extraordinary face. All bone and angles, it is exceptionally animated and his willingness to crack jokes and laugh is infectious.
Wearing a simple collarless blue shirt and grey trousers, he exudes none of the pomposity of most board chairmen - but then not being a listed company he doesn't...
